Report site errors here

Get help and give out your ideas for improvement.
User avatar
caniskoppie
MagiStream Donor
Member of The Dark Brotherhood Member of Artificer's Association Member of Preservationists Association An icon depicting the element Light
CreaturesTrade
Posts: 4166
Joined: July 8th, 2009, 7:12:56 am
Gender: Female
Location: Rhenen, Netherlands

Re: Report site errors here

Post by caniskoppie »

Windi1 wrote: July 1st, 2024, 2:41:10 pm
caniskoppie wrote: June 12th, 2024, 7:51:38 am Can something be done about all those crawling and clicking bots?
I like my hatchies to be a low %, now look at this one: Image at 16,82% already!
Last click was from GPT [bot].

Sometimes I want to freeze eggs at 0.00% after I catch or buy them. As anyone else I think.
Nope, said Bing bot, and made them around 16%.

I'm getting fed up with those bots messing with my eggs and hatchlings every time.
While I can't really give you advice about your hatchies, I can with the 0.00% eggs. Freeze them as soon as you get them or said bots will click them. Don't go to their page after clicking the "unnamed" link as that will, also, cause the bar to grow. Waiting will keep you forever frustrated. Hope it helps. :-)
Thank you for trying to help.
I know how to handle (or not handle) eggs, but sometimes I buy or fish several eggs one after another, then go to my keep to move them to safety. With the site being as slow as it is, buying one, back to the keep, move or freeze it, going to the shop, buying the next (same goes for fishing), it will take forever.
. <3 Thank you for your gifts! <3 .

Wishlist found here!

Renting out all Achievement Packs, selling singles

I'm using Yarolds Link Exchange to hatch my eggs faster. It's free!

Breeding DONIS on request, 135k. Date request 150k.
Want? PM me!


Image
User avatar
blockEdragon
Member of The Dark Brotherhood Member of Artificer's Association Member of Preservationists Association An icon depicting the element Void
CreaturesTrade
Posts: 2263
Joined: February 29th, 2016, 7:04:11 pm
Gender: Female

Re: Report site errors here

Post by blockEdragon »

I'd like to report a pretty nasty trade glitch. I was selling another user five critters and was given 5k for them, but the trade didn't go though correctly, the critters have Nobody as an owner and their gold was gone. I can't remember how much I had before the trade so I don't know if my stores went up (I have memory issues and was not paying attention, sorry) but they don't have their critters.
Image
It looks like a completed trade on my end but they're saying they don't have the critters.

They're welcome to come forward and report their end but I will not publicly divulge the user in question on my own.
User avatar
Dust
MagiStream Donor
Member of Artificer's Association An icon depicting the element Water
CreaturesTrade
Posts: 13
Joined: May 23rd, 2024, 5:17:28 pm
Gender: Female
Location: Wonderland

Re: Report site errors here

Post by Dust »

I’m sure it’s some kind of error at least a bug… hopefully this is the right place to report it.

I just completed a trade where I bought some creatures for 5k.
Time and date: July 7th, 2024, 12:56:54 am. EST.
My 5k gold is gone and the trade says complete however I do not have the creatures I bought.
I’m using chrome on an iPhone.
Any help would be appreciated. Thanks.
Wish list! =^-^=
Any and all cats.
Any Halloween, spooky and/or undead creatures.
Any wyrms.
Any butterflies and moths.
Any bats.
Any foxes.
And all imps.

~Feel free to click any eggs or hatchlings!~

ImageImageImageImageImage
User avatar
Syth
MagiStream Donor
Member of The Dark Brotherhood Member of Artificer's Association Member of Preservationists Association An icon depicting the element Air
CreaturesTrade
Posts: 4960
Joined: January 26th, 2010, 4:51:10 pm
Gender: Female
Location: Benden Wyer, Pern

Re: Report site errors here

Post by Syth »

My creatures just disappeared when moving from one tab to another... I had 4... now I only have 2.

I got an error!
Page where the error happened, include URL: https://magistream.com/user/Syth/Undecided
Timestamp or rough estimate of time including the timezone: 2:32 am (central standard time)
Which browser were you using: Google Chrome
What kind of device were you using (mobile, tablet, computer etc.): PC
Screenshot if you managed to get one: sorry, no screen shot to be had, unfortunately.
Description of what you were doing when you encountered the error: I was going to breed some creatures and saw I had 2 unnamed Dusk Bunnies in my "Undecided" tab. So I decided I'd move them over to the "Event 2" tab where my 2 named ones reside. They just seemed to vanish during the transfer. I double checked via my named Dusk Bunnies to make sure that they didn't just end up in a different tab that I didn't mean them to, but no. It only shows I own 2 now when before I had 4 of them. The two missing are one male and one female.

Not sure if this is some sort of a glitch or what.
Beware of dragons for you are small & tasty.I Pledge Allegiance to the Lamb
Love maybe love, but there's no excuse for the ignorance.
RIP HiddenMystic 2024, you will be missed.

ImageImageImageImageImage

Thanks for clicking! 0/25 gifts thank you!

ImageImageImage

Shop
Raffle
Wishlist
Image
User avatar
Rosehill
Coder
Member of The Herbalist's Guild Member of Artificer's Association Member of Preservationists Association An icon depicting the element Life
CreaturesTrade
Posts: 8119
Joined: July 24th, 2009, 4:03:51 am
Gender: Female
Location: Northern Europe

Re: Report site errors here

Post by Rosehill »

blockEdragon wrote: July 7th, 2024, 1:26:40 am I'd like to report a pretty nasty trade glitch. I was selling another user five critters and was given 5k for them, but the trade didn't go though correctly, the critters have Nobody as an owner and their gold was gone. I can't remember how much I had before the trade so I don't know if my stores went up (I have memory issues and was not paying attention, sorry) but they don't have their critters.
Image
It looks like a completed trade on my end but they're saying they don't have the critters.

They're welcome to come forward and report their end but I will not publicly divulge the user in question on my own.
This is a known issue that's been happening recently on some occasions, and is under investigation.

Your trade should now be in such a state that it's possible to confirm it properly. ^.^


Syth wrote: July 7th, 2024, 3:38:11 am My creatures just disappeared when moving from one tab to another... I had 4... now I only have 2.

I got an error!
Page where the error happened, include URL: https://magistream.com/user/Syth/Undecided
Timestamp or rough estimate of time including the timezone: 2:32 am (central standard time)
Which browser were you using: Google Chrome
What kind of device were you using (mobile, tablet, computer etc.): PC
Screenshot if you managed to get one: sorry, no screen shot to be had, unfortunately.
Description of what you were doing when you encountered the error: I was going to breed some creatures and saw I had 2 unnamed Dusk Bunnies in my "Undecided" tab. So I decided I'd move them over to the "Event 2" tab where my 2 named ones reside. They just seemed to vanish during the transfer. I double checked via my named Dusk Bunnies to make sure that they didn't just end up in a different tab that I didn't mean them to, but no. It only shows I own 2 now when before I had 4 of them. The two missing are one male and one female.

Not sure if this is some sort of a glitch or what.
Did you use the mass move feature, or the individual moving links? if you used the individual links did you open them in a new tab, or just click them in the Undecided tab?

I went through a bunch of logs, and couldn't find any errors that would have happened. There are logs that show you moved the named Dusk Bunnies around, as well as a couple Dust Bunnies. I can't seem to find any indication that your Undecided tab had any Dusk Bunnies! D: :t-boo:
User avatar
Dust
MagiStream Donor
Member of Artificer's Association An icon depicting the element Water
CreaturesTrade
Posts: 13
Joined: May 23rd, 2024, 5:17:28 pm
Gender: Female
Location: Wonderland

Re: Report site errors here

Post by Dust »

Hello I would like to report another trade glitch.
Had another trade say complete yet I don’t have the creatures as they are in limbo. Time posted for the trade is: July 8th, 2024, 11:26:21 pm. I’m not sure why this happened again. Going to stop trading for awhile.
Wish list! =^-^=
Any and all cats.
Any Halloween, spooky and/or undead creatures.
Any wyrms.
Any butterflies and moths.
Any bats.
Any foxes.
And all imps.

~Feel free to click any eggs or hatchlings!~

ImageImageImageImageImage
User avatar
Rosehill
Coder
Member of The Herbalist's Guild Member of Artificer's Association Member of Preservationists Association An icon depicting the element Life
CreaturesTrade
Posts: 8119
Joined: July 24th, 2009, 4:03:51 am
Gender: Female
Location: Northern Europe

Re: Report site errors here

Post by Rosehill »

Dust wrote: July 9th, 2024, 6:16:58 am Hello I would like to report another trade glitch.
Had another trade say complete yet I don’t have the creatures as they are in limbo. Time posted for the trade is: July 8th, 2024, 11:26:21 pm. I’m not sure why this happened again. Going to stop trading for awhile.
This one's set in a state where the trade sender can now confirm it properly.

To dig in a little deeper into this issue to figure out what's going on with these, could you give me a few more details?

-Were you using chrome on iPhone in this case as well?
-When you confirmed your part, did the trade immediately go to completed? Was there any notable lag?
-Was there any notable lag when you opened the trade?


The most common reason so far that seems to cause this issue is either double-clicking the "Confirm offer" -button, or alternatively the trade page not loading up completely before clicking the "Confirm offer" -button. I'm still investigating and trying to pinpoint exactly what's going on, though. :orly:
User avatar
Dust
MagiStream Donor
Member of Artificer's Association An icon depicting the element Water
CreaturesTrade
Posts: 13
Joined: May 23rd, 2024, 5:17:28 pm
Gender: Female
Location: Wonderland

Re: Report site errors here

Post by Dust »

D:
Rosehill wrote: July 9th, 2024, 6:25:19 am
Dust wrote: July 9th, 2024, 6:16:58 am Hello I would like to report another trade glitch.
Had another trade say complete yet I don’t have the creatures as they are in limbo. Time posted for the trade is: July 8th, 2024, 11:26:21 pm. I’m not sure why this happened again. Going to stop trading for awhile.
This one's set in a state where the trade sender can now confirm it properly.

To dig in a little deeper into this issue to figure out what's going on with these, could you give me a few more details?

-Were you using chrome on iPhone in this case as well?
-When you confirmed your part, did the trade immediately go to completed? Was there any notable lag?
-Was there any notable lag when you opened the trade?

D:
The most common reason so far that seems to cause this issue is either double-clicking the "Confirm offer" -button, or alternatively the trade page not loading up completely before clicking the "Confirm offer" -button. I'm still investigating and trying to pinpoint exactly what's going on, though. :orly:


I was using chrome on iPhone for this trade as well.
The trade did go to immediately complete. I didn’t notice any lag during any of the trade.
The trade is now complete probably. It’s just weird how this happened again.
Wish list! =^-^=
Any and all cats.
Any Halloween, spooky and/or undead creatures.
Any wyrms.
Any butterflies and moths.
Any bats.
Any foxes.
And all imps.

~Feel free to click any eggs or hatchlings!~

ImageImageImageImageImage
User avatar
Syth
MagiStream Donor
Member of The Dark Brotherhood Member of Artificer's Association Member of Preservationists Association An icon depicting the element Air
CreaturesTrade
Posts: 4960
Joined: January 26th, 2010, 4:51:10 pm
Gender: Female
Location: Benden Wyer, Pern

Re: Report site errors here

Post by Syth »

Rosehill wrote: July 7th, 2024, 7:53:32 am
Syth wrote: July 7th, 2024, 3:38:11 am My creatures just disappeared when moving from one tab to another... I had 4... now I only have 2.

I got an error!
Page where the error happened, include URL: https://magistream.com/user/Syth/Undecided
Timestamp or rough estimate of time including the timezone: 2:32 am (central standard time)
Which browser were you using: Google Chrome
What kind of device were you using (mobile, tablet, computer etc.): PC
Screenshot if you managed to get one: sorry, no screen shot to be had, unfortunately.
Description of what you were doing when you encountered the error: I was going to breed some creatures and saw I had 2 unnamed Dusk Bunnies in my "Undecided" tab. So I decided I'd move them over to the "Event 2" tab where my 2 named ones reside. They just seemed to vanish during the transfer. I double checked via my named Dusk Bunnies to make sure that they didn't just end up in a different tab that I didn't mean them to, but no. It only shows I own 2 now when before I had 4 of them. The two missing are one male and one female.

Not sure if this is some sort of a glitch or what.
Did you use the mass move feature, or the individual moving links? if you used the individual links did you open them in a new tab, or just click them in the Undecided tab?

I went through a bunch of logs, and couldn't find any errors that would have happened. There are logs that show you moved the named Dusk Bunnies around, as well as a couple Dust Bunnies. I can't seem to find any indication that your Undecided tab had any Dusk Bunnies! D: :t-boo:
The individual one. I was only moving a couple of creatures so I wasn't moving the entire tab and I did move the named ones too as they were (for some reason) in the same tab. No idea why.
Beware of dragons for you are small & tasty.I Pledge Allegiance to the Lamb
Love maybe love, but there's no excuse for the ignorance.
RIP HiddenMystic 2024, you will be missed.

ImageImageImageImageImage

Thanks for clicking! 0/25 gifts thank you!

ImageImageImage

Shop
Raffle
Wishlist
Image
User avatar
Revan
MagiStream Donor
Member of The Dark Brotherhood Member of Artificer's Association Member of Preservationists Association An icon depicting the element Void
CreaturesTrade
Posts: 7215
Joined: August 15th, 2009, 4:22:23 pm
Gender: Female
Location: Hibernating in a cave in cow country.

Re: Report site errors here

Post by Revan »

Got a bunch of 502 errors last night when I tried logging in. Between 7 and 8 pm PST.

EDIT
Ugh. A massive lag spike and another 502 error just now. 2:50pm PST. :sulk:
Need hatchlings?
Come visit The Hatchery!

Free Lineages!

If you visit my Keep, beware. I hoard owls. I am not responsible for any pecked out eyeballs or loss of fingers that may occur.
Wishlist :orly:

Return to “Support and Suggestions”