lost my email

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Ryntek
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lost my email

Post by Ryntek »

As the title said I lost my email and just spent about 10 minutes trying to get back into MS without it. I finally got the password but now I would like to change the email and password and I'm not sure how to do that. Could I get some help please? Thanks guys!
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Ardroth
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Re: lost my email

Post by Ardroth »

Username drop down > user control panel > profile > edit account settings > change password/change email.

Make sure you have the password to login first either way. Changing your email address will also make your account inactive and you'll need to be verified again. Make sure you have access to the email you're changing the account email to. :)
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Re: lost my email

Post by Tallalune »

Alright, so Ryntek just got locked out of her account, how do we contact a board administrator? Because the email isn't popping up in their email

Edit: Spam isn't showing anything either, we never had this much trouble with my account XD
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Katnilb
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Re: lost my email

Post by Katnilb »

Tallalune wrote: May 14th, 2024, 9:31:42 pm Alright, so Ryntek just got locked out of her account, how do we contact a board administrator? Because the email isn't popping up in their email

Edit: Spam isn't showing anything either, we never had this much trouble with my account XD
There's an email address mentioned in the April newsletter.
Rosehill wrote: April 17th, 2024, 1:24:25 pm
The Magistream support email address has been reactivated. The support email, i.e. the email address that you get all the automatic MS emails from (support @-sign magistream.com) has been buried under piles and piles of dust and dustbins over the years. It has now been unearthed, and from now on it's also going to be read. So in case all other communication methods fail you can also use that one.
Tallalune
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Re: lost my email

Post by Tallalune »

We're gonna give it a try now and see if we can't get her back on MS
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